Returns
Hey Cre8tive Friend—Let’s Talk Returns
We’re all about joy, creativity, and one-of-a-kind designs—but just in case something doesn’t go quite as planned, here’s how we handle returns.
The Short and Sweet:
All sales are FINAL. Refunds and exchanges will be issued as store credit only.
Frequently Asked Questions
How do I return an item for store credit or exchange it for another size?
We get it—sometimes things don’t fit quite right. While we don’t offer refunds or direct exchanges, we’ll gladly issue store credit so you can grab something else you love.
Here’s how to get started:
Enter your order number and email
Follow the steps and select the item(s) you'd like to return
Once approved, we’ll email you with the return instructions and shipping guidelines
What items are returnable?
You can return items:
Within 30 days of delivery
In unused, resalable condition (just like it arrived—tags on, no signs of wear)
What items are NOT returnable?
We keep it real with these no-go zones:
Gift cards
ALL Digital Items
Items marked Final Sale
Mystery items (because surprises should stay surprising)
The item I received is damaged—help!
We’re so sorry! If your item arrives damaged or defective, please reach out within 7 days of delivery. We’ll make it right.
What are my refund options?
If your return is approved, we’ll issue a store credit that you can use whenever you’re ready to shop again.
How do I ship the item back?
You’ll get full return shipping instructions in your approval email from the Returns Center. Easy peasy.
When will I get my store credit?
Once we receive and inspect your return, we’ll send you an email with an update. If approved, your store credit will be issued within 1 business day.
Still have questions?
No stress—just Contact us! We’re happy to help sort things out.